If you want loyalty,
start with trust.
I help organisations understand why people stick with some brands, leaders, and organisations, and drift away from others.
"Enlightening, engaging...Vinay is a Whirlwind"
- Gatwick Airport
I’ve spent three decades on the frontline, in leadership roles, and in boardrooms, learning what earns trust with customers, colleagues, and communities.
The patterns are remarkably similar.
It’s rarely the big gestures. It’s the small moments, repeated, and remembered.
On stage, I use vivid stories and real examples to challenge thinking, lift the room, and leave people with takeaways they’ll actually use.
Off stage, clients tell me I’m responsive, easy to work with, and the process feels smooth from start to finish.
If you book me, you’ll be in safe hands.
Ben Neo, Head Of Sales (EMEA), Zoom
WATCH Vinay in Action
KEYNOTES
Ways to Work With VINAY?
I work across company conferences, leadership off-sites, and themed events.
Every session has a consistent thread, but it’s tailored to the room, the theme, and the outcome you’re aiming for.
People leave feeling challenged, aligned, and clear on what they can do differently when they’re back at work.
Keynotes
High-energy, story-led keynotes that make trust feel practical, not fluffy.
Choose a 30-minute hit, or a full 60-minute keynote, shaped around your audience and your event theme.
Interactive Sessions
Workshops for teams who want to turn the ideas into something real.
Less theory. More conversation, reflection, and actions people can actually take.
MC and Chair
If you need someone to hold the room, connect the dots, and keep energy steady, I can.
That includes panel hosting, audience Q&A, and conference chairing.
What people say about Vinay.
As a speaker, Vinay is a powerhouse. His ability to simplify complex topics and take audiences on a journey is unmatched.
Matt Mullen – Customer Experience & Digital Specialist
Vinay’s exceptional story telling capability inspires his audiences to think differently and challenge the status quo.
Franck KERMARREC – C-Suite | Growth | Strategist | Marketer
Funny, engaging and inspiring, he led the event with natural charm and kept us all engaged over the two days with his infectious enthusiasm.
Nyssa Packard – Senior Director CX
Vinay is a great event chair, more than this, he is an industry expert, and it’s this knowledge which elevates the positive impact he delivers.
Colin Carter – Global events lead
Every time I see Vinay speak it’s inspirational and gets me excited to get back to the office and try new things.
Scott McMullan – Head of Marketing & Growth at Wordnerds
His ability to use personal stories and real life examples of delivering Customer Experience makes him impactful.
Divya Kerslake – Customer Strategy Expert
He is very much at ease presenting a varierty of topics and is able to quickly set the tone of an event.
Julian Darisse CXAC- Global Director – Mövenpick Hotels & Resorts
His energy and style made it such an easy and natural conversation to have which made sure I was able to deliver real value for the audience.
Olga Kovshanova- Global Director Digital Sales
When Vinay takes the stage, he generates a palpable buzz and energy that instantly lights up the room. His dynamic presence makes him unforgettable.
Maryam (Yahya) Nkemena – Social Value Leader
I was blown away by his brilliant, engaging delivery and powerful content.I would highly recommend Vinay as a speaker for your next event!
Celia Rizothanasi – Queen Bee of LinkedIn
His content was brilliant with stories, and memorable take aways all delivered with a passion and energy which lit up the room.
April Carney-Dalton – Chief People Officer
His knowledge, enthusiasm and great story telling were all a delight, and just what any professional summit should start with.
Marketing and Events Manager at Strive
Book VINAY today
“Insightful and stimulating – love the concept of the product of experience being memory.”
Andrew Harrison, CEO, UK Travel WHSmith